Configuration Manager error
I am using Empower 3 and have seen the following issue. When I log on directly to a lace I am able to see the properties of that node and system just fine. When I connect to the system using Citrix I can log in fine as well, I can browse projects and do most of the other things except for view the properties of the system and node in Configuration Manager. I get a message that states 'Failed to establish a COM connection to the requested device. It is likely turned off or is not a Waters device'.Has anyone seen this before?