FTN Communcation Problem
I am Facing in between communication Problem with UPLC FTN
We Replaced the CPU2000 And Power supply and LAC/E32 Instrument Lan card also
still we observed the problem - communication failure
we enable the logs and we observed Below Information for the failure injection
04/21/20 15:19:22 ACQ-FTN#F14SDI577G EndOfRun currentState: 0
04/21/20 15:19:22 StoreLog Controller Msg (Begin) : Code 26.
04/21/20 15:19:22 StoreLog Controller Msg (End) : Code 26.
04/21/20 15:19:22 EndOfRun Controller Msg (Event Only - WaitProxiesComplete) : ACQ-FTN#F14SDI577G, Code 24 (not successful).
04/21/20 15:19:22 Finish Chromatograms.
04/21/20 15:19:22 Stop Proxy Channels.
04/21/20 15:19:22 Finish Remote File Update.
04/21/20 15:19:26 Remote File Update Succeeded.
04/21/20 15:19:26 Cancel Proxies.
04/21/20 15:19:27 Stop Recording Proxies.
04/21/20 15:19:29 EndOfRun Controller Msg (Event Only - ProcessEventMsg) : ACQ-QSM#F14QSM753A, Code 24.
04/21/20 15:19:22 StoreLog Controller Msg (Begin) : Code 26.
04/21/20 15:19:22 StoreLog Controller Msg (End) : Code 26.
04/21/20 15:19:22 EndOfRun Controller Msg (Event Only - WaitProxiesComplete) : ACQ-FTN#F14SDI577G, Code 24 (not successful).
04/21/20 15:19:22 Finish Chromatograms.
04/21/20 15:19:22 Stop Proxy Channels.
04/21/20 15:19:22 Finish Remote File Update.
04/21/20 15:19:26 Remote File Update Succeeded.
04/21/20 15:19:26 Cancel Proxies.
04/21/20 15:19:27 Stop Recording Proxies.
04/21/20 15:19:29 EndOfRun Controller Msg (Event Only - ProcessEventMsg) : ACQ-QSM#F14QSM753A, Code 24.
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Answers
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From the LACE desktop, open a command window, enter ipconfig /all
paste the instrument LAN portion of the results here.0
