FTN Communcation Problem

I am Facing in between communication Problem with UPLC FTN
We Replaced the CPU2000 And Power supply and LAC/E32 Instrument Lan card also
still we observed the problem - communication failure
we enable the logs and we observed Below Information for the failure injection

04/21/20 15:19:22  ACQ-FTN#F14SDI577G EndOfRun currentState: 0
04/21/20 15:19:22  StoreLog Controller Msg (Begin) : Code 26.
04/21/20 15:19:22  StoreLog Controller Msg (End) : Code 26.
04/21/20 15:19:22  EndOfRun Controller Msg (Event Only - WaitProxiesComplete) : ACQ-FTN#F14SDI577G, Code 24 (not successful).
04/21/20 15:19:22  Finish Chromatograms.
04/21/20 15:19:22  Stop Proxy Channels.
04/21/20 15:19:22  Finish Remote File Update.
04/21/20 15:19:26  Remote File Update Succeeded.
04/21/20 15:19:26  Cancel Proxies.
04/21/20 15:19:27  Stop Recording Proxies.
04/21/20 15:19:29  EndOfRun Controller Msg (Event Only - ProcessEventMsg) : ACQ-QSM#F14QSM753A, Code 24.

Answers

  • edited April 27
    From the LACE desktop, open a command window, enter ipconfig /all
    paste the instrument LAN portion of the results here.
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