problem with cpu card alliance 2690

gaston
gaston
in Instrumentation and Mass Spectrometry
Dear friends, we have problem with our hplc waters 2690, may be you can help me.
Our system dont start, I attach one picture, if somebody can help me I will gratefull. 

Answers

  • Pflan
    Pflan
    I would contact Waters service for this problem.  800 252 HPLC (4752) or 
    Toll: 508 478 2000
  • gaston
    gaston
    Dear Friends, we have changed the CPU borad of Alliance 2695 and we have this failure, could someone help me with it? I will apreciate it. Best regards.
  • Validation
    Validation
    Change CPU
  • Durgaprasad
    Durgaprasad
    Reload  the firmware.
  • mirac
    mirac
    I had the same problem last year. You need to change CPU board and reload the suitable firmware to to your Empower.

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