problem with cpu card alliance 2690

gaston

Dear friends, we have problem with our hplc waters 2690, may be you can help me.
Our system dont start, I attach one picture, if somebody can help me I will gratefull. 

Pflan

I would contact Waters service for this problem.  800 252 HPLC (4752) or 
Toll: 508 478 2000

gaston

Dear Friends, we have changed the CPU borad of Alliance 2695 and we have this failure, could someone help me with it? I will apreciate it. Best regards.

Validation

Change CPU

Durgaprasad

Reload  the firmware.

mirac

I had the same problem last year. You need to change CPU board and reload the suitable firmware to to your Empower.