problem with cpu card alliance 2690

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gaston
gaston
in Instrumentation and Mass Spectrometry
Dear friends, we have problem with our hplc waters 2690, may be you can help me.
Our system dont start, I attach one picture, if somebody can help me I will gratefull. 

Answers

  • Pflan
    Pflan
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    I would contact Waters service for this problem.  800 252 HPLC (4752) or 
    Toll: 508 478 2000
  • gaston
    gaston
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    Dear Friends, we have changed the CPU borad of Alliance 2695 and we have this failure, could someone help me with it? I will apreciate it. Best regards.
  • Validation
    Validation
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    Change CPU
  • Durgaprasad
    Durgaprasad
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    Reload  the firmware.
  • mirac
    mirac
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    I had the same problem last year. You need to change CPU board and reload the suitable firmware to to your Empower.

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