Degasser vacuum HW error

rdubyat
rdubyat
in Instrumentation and Mass Spectrometry
<p> Has anyone had this (BSM) error before?  Have tried resetting & rebooting and priming.  The pump shuts down after ~1-2 min.  Vent line is not kinked or blocked or in liquid.</p><p>Thanks.</p>

Answers

  • lizh
    lizh

    Hello

    Thi error literally is related to the deagser. I think if you have checked for the obvious fluidic problems, but just check the lines from the degasser seem tight and there are no obvious leaks. AFter that you have a degasser chamber failure or this this is an electronics issue. I think this will need a ervice call to be made to your local ervie representative.

    Liz

  • jefd
    jefd

    How did you resolve the problem? I just have same problem with you. Thanks!

  • rdubyat
    rdubyat

    It required a service visit to replace the degasser unit.

  • jefd
    jefd

    Thanks!

  • jimbigg
    jimbigg

    This sounds like a weak vac. pump on degasser. The degasser wants to see the vac. reach a certain level and maintain it. These pumps wear out with age. Check degasser vac. in console. Ideally you should see a reading of .9 or less. Also these pumps often begin to make a faint clunking sound as the bearings start to go.

    If you do repairs yourself pump not very difficult to change out. Part # 700001352.

  • timbo53
    timbo53
    I had this issue today. I found a hint somewhere that indicated powering off and on might help.I cycled power on and off a several times and the eventually the problem cleared. 
  • Dan_Ramlose
    Dan_Ramlose
    Note - while it is a good idea to make sure that the degasser pump is the culprit before just replacing it, know that you can order the part and replace it yourself in about 5 minutes (assuming you're not a menace when touching tools). It's the same pump for 2695s as for Acquity systems. :)

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