WDM doesnt work "Error 503: Service Unavailable"

Odinsson
Odinsson
in Software Products
  • "Error 503: Service Unavailable" when launching WDM
  •  Empower 3 FR3 Hotfix 1
  •  Oracle services are in running state

Answers

  • MarcNoble
    MarcNoble
    Hi Odinsson,

    Is this Empower instance running on a domain controller?  Here is an article that describes this error message in that environment.


  • Odinsson
    Odinsson
    Hi MarcNoble,
    thanks for your reply.
    In our case, the Empower server is in the domain, but without the domain controller role. 
    The domain controller is deployed on another server.
  • MarcNoble
    MarcNoble
    edited October 2023
    Sorry that didn't help.  I do see some other reports of this error when an Oracle user expires but this requires a change within the Oracle DB and would have to be performed by Waters Support.  

Categories