New instrument cannot be detected/added under Node Properties
We already have one Dionex 5000+ connected to the LAC\E and we are trying to add another chromatographic system - Dionex 5000. The driver we installed is Sii 1.1. When I go to node properties, under DHCP, I can see the new instrument we want to add. However, when I click on Scan instrument, only the existing instrument is there, the new one cannot be detected. The same thing when I try to add a new chromatographic system.
On the instrument itself, it says it is properly connect.
thank you so much,