How do I remove a sample manager initialisation fault?
Our bioSample Manager FTN lowers and retracts the injection needle when switched on, followed by a short rattling noise, and the error message: "Zp-axis home h/w fault". How do I remove this error? Repeated switching off/on does not do the job.
Hi ChristianK - There is a good troubleshooting guide on the Waters Knowledge Base regarding this error. Check it out
Dear Marc, thanks ever so much! I have visited the suggested site, and got valuable hints. Problem isn't solved yet, but I'm on it
. Cheers, Christian