Sample Manager Error: Sample pressure low. Z-Axis calibration
I have replaced the needle (2X's) and needle seel to no avail. I continue to get this error message. I have calibrated the X,Y and ZP as well as Z-axis without problems. However, every time I go to characterize the needle seal, it fails. I have checked for leaks and I cannot find anything after running the characterization a number of times.
After reading through the forum, it was suggested to replace the battery on the sample manager board. I did that but the problem persists (and I confirmed the new battery is good).
Anyone run into this problem before? How did you resolve the issue? I appreciate any and all help.