Connecting the ECD to an Alliance system

Pedzi
Pedzi
in Software Products
Hi,
We are trying to connect the Waters Electrochemical detector 2465 to an Alliance system. However, W2465 does not appear for COM1 or COM2 under PC serial ports. We have manually set the COM port settings to the following:

Bits per second=38400

Stop Bits=1

Parity=None

Data length=8

Flow control=None

Answers

  • jkelley
    jkelley
    Hi,

    Have you looked for answers to your question in our Waters Knowledge Base? Lots of great information in there. You can even find KB articles by searching for them using a search engine like Google.

    Check out support.waters.com

    Regards,

    Justin Kelley
  • DavidHPLC
    DavidHPLC
    edited May 2019
    Justin, either post a relevant answer from the Knowledge base or don't post at all. If you want for people to acknowledge the existence of the KB, make a new thread about it. Don't go posting it in threads where people are searching for a specific solution.

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