QDa data processing issue



Has anyone had any issues using Empower 3 to process data from an Acquity Hclass equipped with a PDA and QDa?

Whenever I try to apply a processing method to a set of samples, i.e. integrate then quantitate, Empower locks up completely. Multiple analysts have tried on different PCs with the same problem each time.

Any help would be greatly appreciated!



  • Pflan
    Hi Paul_T,
    I consulted with the Product Manager in Waters informatics - he recommended calling Waters  800 line for tech support.  Depending on the issue it may be escalated as a support visit.