Retention time doesn't match


We recently installed and qualified a new Alliance System e2695 with PDA2998 and FLR2475. We have discovered that run time Clock in the Run Sample window don't match the retention time from LC module or the retention in the running chromatogram.

Any idea of this problem?

We use Empower 3 FR1 Client Server version




  • While working on FR3 the engineering team saw occasions where the Run Time clock in Run Samples got out of sync with real time.  The way that specific clock display "calculates time" was updated to prevent this. You'll find details in the FR3 release notes.
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