Empower Control of Agilent 1290

Hi All,We're currently running Empower 2 BN:2154 and are controlling an Agilent 1290 with the Agilent driver. We've been successfully running with this set up for a few months. We've come to use the system and when setting up instrument methods all components are showing errors. In the diagnostics log in the driver the following is displayed:12/18/2015 8:35:54 AM: Information: G1316C:DEBAC08024 - Error12/18/2015 8:35:54 AM: Information: G1316C:DEBAC08024 - Thermostat off12/18/2015 8:35:54 AM: Information: G1316C:DEBAC08024 - Valve not presentThe SN is for the column oven. The oven doesn't have a valve installed.I've tried different instrument methods in different projects and get the same message.Has anyone seen this before or have an idea as to what could be causing this?Kind Regards,Simon

Comments

  • I would start by making sure that the firmware on the 1290 is up-to-date. Agilent has a firmware upgrade tool that you can download from their website to check the firmware versions.
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