Empower Control of Agilent 1290

Simon85
Simon85
in Software Products
<p>Hi All,</p><p></p><p>We're currently running Empower 2 BN:2154 and are controlling an Agilent 1290 with the Agilent driver. We've been successfully running with this set up for a few months. We've come to use the system and when setting up instrument methods all components are showing errors. In the diagnostics log in the driver the following is displayed:</p><p>12/18/2015 8:35:54 AM: Information: G1316C:DEBAC08024 - Error</p><p>12/18/2015 8:35:54 AM: Information: G1316C:DEBAC08024 - Thermostat off</p><p>12/18/2015 8:35:54 AM: Information: G1316C:DEBAC08024 - Valve not present</p><p></p><p>The SN is for the column oven. The oven doesn't have a valve installed.</p><p></p><p>I've tried different instrument methods in different projects and get the same message.</p><p></p><p>Has anyone seen this before or have an idea as to what could be causing this?</p><p></p><p>Kind Regards,</p><p></p><p>Simon</p><p></p><p></p><p>
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Comments

  • johnsabo
    johnsabo
    I would start by making sure that the firmware on the 1290 is up-to-date. Agilent has a firmware upgrade tool that you can download from their website to check the firmware versions.

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