Beckman CE PA800+ controlled with Empower2

<p>Hello,</p><p>i try to control a Beckman PA800+ with Empower2.</p><p>I use the CE Software form Waters version 1.1.5 on a stand alone LACE.</p><p>My first Problem is that my instrument method is corrupt. When i start a sample the different rinse steps will be performed, but every time the inject step wont be performed.</p><p>The second Problem is that during the seperation step the current every time is 0,000µA. When i control the CE with the Karat software the current is during the seperation step about -30µA.</p><p>Is there any user out there who has the same problems and/or already solved?</p><p>Please help me <span __jive_emoticon_name="happy" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="/4.0.8/images/emoticons/happy.gif"></span></p><p></p><p>I'm sorry for my bad english.</p><p></p><p>Greetings</p><p></p><p>Tobias</p>

Answers

  • Hello Tobias,

    Is there any information in the Empower Message Center that is relevant to this?

    To troubleshoot the problems you experienced more information (typically the project) is needed. I recommend you contact your local Waters support group to initiate a CIT record.

    Regards,

    Jing

  • Hello,

    i solved the problem with a service member from beckman coulter.

    The reason why it dosent work was that i used an old method, created with software version 1.1.4.

    We just write a completly new instrument method and everything works fine!

    This thread can be closed!

    Many thanks.

    Tobias

  • Is the Beckman CE PA800+ plugin available for Empower 3?

  • Hi Scott,

    Yes, version 1.1.5 of the Beckman driver is available and supports Windows 7 and Empower 3.

    Contact your Waters representative, as this an item that needs to be ordered.

    Best regards

    Dot

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