Project locking issues
We have had several issues lately where Empower will not allow us to lock projects (Read Only, Process Only, etc.). Empower won't lock the projectbecause it thinks a user still has the project open. When I look at the System Monitor I see the username of the person associated with the project alongwith the system they are supposedly logged on to. I have personally watched this person log off and reboot their computer as well as just turn off theircomputer all together. I have also had our Citrix admin clear his sessions on Citrix but Empower is still showing the user as being in the project. They don't haveanything running in that project and they aren't logged in. We have also tried just waiting for a few days to see if it cleared up on its own but it hasn't. Has anyone seen anything similar to this and if so have you found a way to fix it? There must be a way to force the user out of the project through some type of backdoor or possibly by going through the database?Thanks,ChrisThis is Empower 2 FR5 Build 2154.