Auisiton problems with my GC 7890 and 6850?

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sat
sat
in Software Products
<p>Hi,</p><p></p><p>I am running a sequence with set of 10 injections.</p><p></p><p>Total sequence completed.</p><p></p><p>But the problem is one injection was auired with 8 mins insead of 45 mins.</p><p></p><p>And remaining all the runs are looks ok.</p><p></p><p>We tried to trace the problems in all ways.We could'nt be able to do it.</p><p></p><p>But this type of incidents will lead to invalidate the total sample set and will put us in compliance troubles.</p><p></p><p>Like this we have faced two to three incidents.</p><p></p><p>Please get back</p><p></p><p>Your prompt response is highly thankfull.</p><p></p><p>Regards</p><p></p><p>SATYA</p>

Answers

  • Dot
    Dot
    Options

    Hello Satya,

    Because more information will be needed for troubleshooting and there are multiple incidents, please contact the local Waters support team.

    Best regards

    Dot

  • sat
    sat
    Options

    Hi Dot ,

    We already informed to our local waters team.

    They have plan to visit our sight soon .

    Thank you.

    Regards

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