Auisiton problems with my GC 7890 and 6850?

Hi,I am running a sequence with set of 10 injections.Total sequence completed.But the problem is one injection was auired with 8 mins insead of 45 mins.And remaining all the runs are looks ok.We tried to trace the problems in all ways.We could'nt be able to do it.But this type of incidents will lead to invalidate the total sample set and will put us in compliance troubles.Like this we have faced two to three incidents.Please get backYour prompt response is highly thankfull.RegardsSATYA


  • Hello Satya,

    Because more information will be needed for troubleshooting and there are multiple incidents, please contact the local Waters support team.

    Best regards


  • Hi Dot ,

    We already informed to our local waters team.

    They have plan to visit our sight soon .

    Thank you.


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