DownloadInstalledWellplates failed

Hauke

<p>Hi everybody,</p><p>Recently we have installed new Agilent 1260 Infinity LCs. We are using Empower 2 FR5 and Agilent Infinity LC ICS v1.00. After installing a Tray for 100 2ml-vials (G1329-60011) we get following error message on every start of a Sample Set: "G1367E:DEACO01686 - @@DownloadInstalledWellplates failed". We don't use wellplates but a tray. The system seems to work normally despite this error message - all injections are done correctly. The tray is recognized and shown in the Module Panel at HiP Sampler.</p><p>Any ideas about this issue?
Thanks
Hauke</p>

Dot

Hello Hauke,

This is very interesting.  The following were tested.

The ICS 1.0 adds support for these plates:

·       96-well plate, 0.5 ml

·       96-well plate, 750 µl

·       Vial plate, for holding 54 2-ml vials

There the tray for the wellplate autosampler that supports "100 micro vials."  We plan to include this in test with next release of the ICS.

Without removing the tray, I do not know of a way to suppress the message.

Best regards

Dot

Hauke

Hello Dot,

@DownloadInstalledWellplates failed" use G1367E HiP ALS with the above-named tray.

Regards
Hauke

Dot

Hello Hauke,

This is useful information to know.

Thank you for providing the added details about the systems.  

Best regards

Dot

michaelartmeier

Hello,

@DownloadInstalledWellplates failed).

But it´s working properly so far (EMP2 FR5 SP G HF2; Agilent ICS v1.00).

When is the new version of the ICS planned? Please let us know.

For my better understanding: G1329 - 60011 is the article number for the tray...?

Please let me know if someone needs additional information.

Thanks!

Best regards,

Michael

Hauke

Hello Michael,

Yes, "1329 -60011" is the agilent part number of the tray we use.

Best regards,

Hauke