Methods lock during data review in Empower 2, methods will not release
Has anyone encountered this scenario? Can you tell me how you were able to correct it? Furthermore, do you know how to prevent it from happening?A user completed her review of the data in this project over a week ago and has certainly closed out of that working session (logged out of Empower and Citrix), but another user cannot access those methods because the system is telling her that they are in use by the reviewer. ?? Thanks for your help!