Bad tailing
Comments
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Hi,
I have a few questions.
Are you running this HPLC column on a UPLC system? What was the original LC system? Are the retention times similar? Do all the peaks tail, or just one?
How many SunFire columns have you tried? How many SunFire columns were run in the other laboratory as part of method validation?
Thanks,
--Doug
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How old is your column compared to the column at the other lab? It could be that your column has reached the end of it's life for that test and you need a new one.
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Hi Doug;
It is a brand new column and the only one we have. The column was equilibrated for many hours. For the moment, I've no idea about the other site. My retention time is the same compared to the othe site. I've tried on Waters H-Class and Agilent 1100 with the same results.
Thanks!
Elaine
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Hi,
Have you contacted any local Waters person regarding this issue? The reason I ask is that you may want to look into getting a replacement column and they can help facilitate that. A new column will determine if the problem is related to the particular column you are using (if a new column DOES NOT tail) or if the problem is the system or method (if the new column DOES tail).
Once a replacement is obtained, would it be possible to send YOUR tailing column to the lab that developed the method so that THEY can test it?
Does that make sense?
Thanks,
--Doug
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The person I've contact at Waters is on vacation until next monday. So, to be continue next week!
Thanks for your input.
Elaine
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