Post-preventive maintenance visit peak shape problems
Answers
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Hello:
THis needs your field Service guys back. It feels like there is a bad connection - as I am an instrment person, so this could be a mistake, I will float around the team here, but any chance we could see the same print out with counts rather than % on the y-axis. That would be very helpful.
Liz
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Hi:
Thanks once again for your quick reply. This problem has now been traced to the columns that were being used (they were brand new); we either receieved a dodgy batch or the columns were inadvertently exposed to a pre-system clean up solution that we tend to use between runs.
Regards,
Jonathan
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Hi Jonathan,
Could you please expand on your 'pre-system clean up solution?' The reason I ask is that I am not aware of any 'dodgy' batches of UPLC columns - at least based upon current customer returns/complaints.
Thanks!!
Regards,
--Doug
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Hi Doug.....sorry, shouldn't have blamed the columns.....I'm sure we were at fault! The cleaning solution is (or should have been) IPA / ACN / MEOH / H2O + 2% Formic acid, except seal wash which is left in H2O; 50 full-loop injections are performed with no column present. The experiment mobile phase is then replaced and the column, and column pre-filters, are fitted - presumig that the columns were ok, then my only explanation for our observations is that the experiment mobile phase was not left sufficient time to purge before the new columns were fitted.....or, maybe some other kind of mobile phase prep error.....we're always trying to improve our protocols, but it's impossible to cover all mistakes / eventualities.
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